Returns & Exchanges

At Slick Gorilla, we want you to be fully satisfied with your hair styling products, which is why we offer a 30-day return policy for unused and unopened items. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Securely place the original, unopened products in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.